FAYETTE COUNTY EMS


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SERVING FAYETTE COUNTY

IN THE HEART OF CENTRAL TEXAS

Fayette County EMS operates 4 stations in La Grange, Schulenburg, Fayetteville, and Flatonia and are assisted by 10 volunteer First Responder agencies. Each station is staffed with a Paramedic/EMT team 24/7. The fleet includes 7 ambulances and 3 support vehicles equipped with Mobile Intensive Care Unit capabilities.  The call volume includes approximately 300 emergency and non-emergency calls per month and maintain a full-time staff of 27 EMT’s and Paramedics and a part-time staff of 12 EMT’s/Paramedics.

The department is a clinically sophisticated, customer service oriented community service.

OVER 40 YEARS OF SERVICE

TO THE CITIZENS OF FAYETTE COUNTY

What are the top three patient complaints?

40 years of EMS service to the citizens of Fayette County, Texas
Paramedics and EMS for events in central texas
Longer transport times, up to an hour and a half, enable paramedics to provide extended patient care.
Rural EMS setting requires: critical thinking, aggressive treatment, appropriate transport by the appropriate means (ground vs. air), & rapid decision-making skills.
Employees are known by their name, not a number (hence full names on uniform)
Small family environment
New employees are trained
under an FTO

Assertive protocols
All BLS first responders/firefighters
are volunteer
Employees receive patient outcomes
Our mission for EMS in central Texas

OUR MISSION

Fayette County EMS provides advanced pre-hospital care through the treatment, transport, education, and promotion of patient health and safety.

Our vision for EMS in central Texas

OUR VISION

Collaborative mobile integrated healthcare providers using patient-centered, mobile resources in the out-of-hospital environment.

COMPASSION

Always exhibiting a kind, caring, and empathic nature to all patient and their families.

SERVICE

By meeting the recognized needs of each individual which includes the public, employees, and fellow healthcare providers.

INTEGRITY

Maintaining responsible and ethical behavior in all aspect of life

HONESTY

We tell the absolute truth about ourselves and our work. Reporting both failures and successes with equal discipline, and seeing the views and opinions outside of our department.

PREPAREDNESS

Maintaining the highest level of organizational and individual preparedness and take an active role in planning, training, responding, and scene mitigation during everyday response and disasters..

RESPECT

Positively interacting with our patients and their family members, our coworkers, the first responders, firefighters, law enforcement officers, other health care providers, and ourselves.

PROFESSIONALISM

Maintaining our credibility by conducting ourselves with uncompromising professionalism and commitment to ourselves, co-workers, and patients.

FLEXIBILITY

We anticipate changes in our own work and respond as quickly as the healthcare system needs us to. Our past work cannot be our future work. We are always willing to change.

SAFETY

Citizen and provider safety are always in the forefront of all our actions.

OUR GOALS

Move from an emergency medical services-only model to an integrated mobile healthcare
model with focus on prevention effort

Improvement of dispatching the most appropriate resource(s) according to call triaging
Maintain a patient satisfaction rating that is higher than 95%
Effective management and strategic placement of mobile healthcare services
Increase revenue through improved processes, documentation, data collection, and efficiency